1. General

This site is provided by Alain Ahlia, Abu Dhabi, UAE, registered under Federal Law No. (9) of 1984, Certificate No.3 dated 18th of the year 1975 issued by the Insurance Authority of UAE. The use of Alain Ahlia Insurance online portal or any of the information and links is subject to these terms of use. Alain Ahlia Insurance at its sole discretion may change the terms, conditions and operation of this online portal at any time without notice. By using this portal you agree to the terms, including any modifications we make, and further waive any rights or claims you may have against. Please note that this website is intended for use by residents of the UAE only. It is not applicable to residents/investors of other countries because the law in other countries may restrict the distribution of the information and products on this website.

2. Availability

Alain Ahlia Insurance will endeavor to ensure that this website is accessible for 24 hours a day but will not be liable if‚ for any reason‚ the website is unavailable for any time or for any period. Alain Ahlia Insurance will have the right to suspend access to the site temporarily or permanently and without notice. Alain Ahlia Insurance will not be liable for any loss or damage in any way or by any means, either directly or indirectly from the usage of this site, for any communications difficulties, access delays, any interruption and/or data delivery, non-delivery, mis-delivery, corruption or destruction of data/information. Alain Ahlia Insurance makes no representation that the online portal will be uninterrupted or error, bug or virus free.

3. Information On The Website

The contents available through the portal is the sole property of Alain Ahlia Insurance including, but not limited to: written contents, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and flash animation. You are not permitted to download‚ print‚ redistribute or extract any information from this website other than for your personal and non-commercial use. You are not permitted to reproduce‚ modify or in any way change any of the information available on this website. The information contained on this website is provided for information purposes only and Alain Ahlia Insurance will use reasonable care and skill to ensure that it is accurate at the date of publication. However, because of the nature of the internet‚ there may be circumstances in which errors occur within the information. Consequently, Alain Ahlia Insurance makes no warranty as to the accuracy of any information on this website and cannot accept liability for any errors or omissions within it.

4. Information Collected

Within this site, we may ask you to provide us with relevant personal information. We do so in order to provide you with the product or service you’ve requested, as an administrative requirement, and to service and maintain your policy including responding to any query that you might raise with us. All personal information supplied by you will be treated in confidence by Alain Ahlia Insurance and will be held in our data systems or those of our agents or subcontractors. Alain Ahlia Insurance may pass your personal information to other companies for processing on its behalf. We may also share your information to the regulatory authorities where we are required or permitted to do so by law. Alain Ahlia Insurance would also like to inform you (by telephone, post, or email) of select products and services we and our partners provide. If you would prefer not to receive this information, please notify us of this when you contact us. As part of the process of providing you with the product or service requested, we may undertake certain checks or exchange information through various databases. For example, as part of the process for underwriting general insurance products, we may check with a licensed credit-referencing agency and a record of this search will be made. When we make any checks or exchange information, we will include further details of the same within the web site or when we write to you. Alain Ahlia Insurance will take all reasonable steps to ensure that any personal data that you provide via the Website is kept secure. Although we endeavor to protect your personal data, because of the nature of the Internet, we cannot guarantee the security of your data transmitted to the Website and any inward transmission of data is carried out at your own risk.